When was the last time you audited your company's telephone and internet bills? We’re talking a deep dive invoice by invoice, line by line examination, and a historical comparison of service offerings and rates over the years to see once and for all if you’re getting the best deal. Even if you do all that, it can be tough to really know what even is the best deal.
Enter the telecom broker, a qualified specialist ready to answer those questions about your telecommunication service expenses. Our teams have done this thousands of times and give you free access to their experience.
What Is a Telecom Broker?
Telecom Brokers, also known as telecom agents, advocates or consultants, advise clients on their telecommunications service contracts. These contracts include the many voice and data-based communications that are quintessential in a modern office, including:
Not every telecom agent is identical, though. For example, some brokers are supplier direct while others are supplier-neutral, meaning they do not have a pre-existing sales partnership with a carrier. Ensure you’re working with a supplier-neutral telecom agent to receive objective, unbiased information on service providers fitting your exact needs — not advice netting a sales commission.
Top Benefits of Using a Telecom Broker
There are several benefits to using an independent telecom broker that any business,regardless of size, specialty or industry, can benefit from.
1. Maintain a single throat to choke Partnership
Using an independent telecom broker gives you a single point of contact for all your telecommunication questions or concerns. That go-to throat is both convenient as well as constructive, allowing a natural relationship to form where your consultant understands all of your telecommunication needs and pain points.
This knowledge ensures better business results. Your organization will have one clear contact to reach out to any time issues arise. What’s more, an independent telecom broker offers fewer change-management risks compared to traditional carrier representatives who are more likely to change jobs, creating servicing headaches based on frequent turnover. For all intents and purposes, our team becomes an extension of your team.
2. Analysis of the Supplier Marketplace
Shopping around for new telecommunications Providers can be extremely frustrating. Some carriers may not be forthcoming with contract quotes, get pushy with aggressive sales teams or promise deals and discounts that never fully materialize. You’re left with buyer’s remorse, locked into a package that doesn’t truly fit your needs..
Telecom advocates perform extensive marketplace analysis matching you with the services that work at the prices that fit your budget. They sift through the marketplace looking for competitive phone, internet and cloud contracts based solely on your communicated objectives, letting you avoid the sales pitches and marketing promises altogether.
3. Get Impartial Telecom Packages
A supplier-neutral, agnostic telecom consultant provides unequaled trust and transparency. Very few private providers will offer the same depth and broadness of telecommunications expertise as independent consultants, often because there is no business incentive to do so. After all, providers make money off selling their own contracts, not negotiating competitors’ contracts for you.
Working with a supplier-neutral, agnostic telecom broker also eliminates a high-pressure sales agendas. You research and vet new contracts on your own terms, using your own goals and objectives and without dealing with aggressive salespeople. The result is a telecommunications proposal that’s less partisan in design and less stressful to manage, a win win for you.
4. Maintain your Business Focus
Perhaps the most significant benefit of using a telecom advocate is the peace of mind brought by their expertise. Organization leaders can turn their attention back onto what really matters, creating executable business strategies, improving operations and creating pathways for success... not obsessing over telecom bills and negotiating contracts.
5. More Expertise
It's pretty common for telecommunications companies to have as much as 50% sales staff turnover every year. They end up hiring inexperienced sales people to fill roles. Telecom Brokers have had years of experience working with various telecom companies, they truly understand technology and know the idiosyncrasies of the different companies.
Many companies with multiple locations and different providers get multiple bills and could really use help consolidating services. Good Telecom Brokers understand “Telecom Aggregation” consolidating multiple services on one bill and providing a “Single pane of glass" portal for all Telecom Bills. A model that truly saves time and money.
7. Pricing and Support
In many cases Telecom Agents have access to much better rates than any customers might get by going directly to the telecom company. In fact, many Telecom companies, in an effort to reduce costs, have reduced their sales staff and only work with the channel “indirect” or Telecom Brokers.
8. Vendor Access
Our Brokers work with a myriad of vendors every day and already have long established contacts within those vendors. This access and connections speed up the vendor selection process. Telecom Consultants learn how your business uses telecommunications. They negotiate on your behalf with the vendors that are best able to meet your needs. Our teams know how far we can push for better pricing, we do it all the time.
In the end, Our Brokers do all of the work for you and you end up with the best solutions at the very best pricing.
9. Why engage Blue Pride I.S.
Our teams are agnostic & experienced. We help you select the top vendors. We don't work for the providers, we work for you. We guide the way in the discovery process to ensure we understand your company's specific needs. We negotiate the best possible deals often pitting vendors against each other to your benefit.
Then we assist you with implementation. The last part is what makes us different. We don't disappear when you engage a contract, we help you go all the way. Your staff may have never had to make a decision like this before, we have, many times over. Your team could be just too busy to implement the new selected tech. We will do it for you. If you select one of our vendors our implementation services are typically no charge for you. We tweak or upgrade your network to prep for transition. We show up with phones and stay onsite during LNP/porting. Often stay around and train staff on the use of new tech.
Do you have consultants you trust? Advisers whose opinions you respect? Blue Pride I.S. is not here to replace or exclude them. Very often we will team with them and work together ensuring you get the right solutions. Let us build your dream team today.
Are Your Telecommunications Bills Too High?
Get an answer once and for all with a free telecom audit from Blue Pride I.S. We’ll analyze your current telecommunications contracts so you understand what exactly you’re paying for, and more importantly, if you are getting the best deal possible.
Blue Pride I.S. the dream telecom team.